Pass Machu Picchu
Buy your entrance passes in a secure and easy way
EN USD  

Contact Us

Reservation / Purchase

To purchase your entrance pass for Machu Picchu, please use our online reservation form.

Follow up / print / cancellation of a pass

You already purchase your pass and you want to check it, print it or cancell it. Please refer to our Purchase follow-up section with your purchase number and your password.

Website

If you have problems with the website or suggestions for our site, please send an email to: info@pass-machupicchu.com

Feedback about our services

If you are our customer or not, your feedback is warmly welcome! Please send us an email to info@pass-machupicchu.com to let us know what you think.

Claims and complaints

Pursuant to the provisions of the Consumer's Protection and Defense Code, this establishment has a complaints book available for you.

Contact us directly

If you are already our customer, please use our messaging service from the Customer Service page to get a quick and personalized reply.

For writing us by email, please use our addresss: info@pass-machupicchu.com

For contacting us directly without using the email, please use our contact form.

You can also contact us by WhatsApp or phone:

+51 91518-1506 WhatsApp